The pace of work is accelerating, and organizations are navigating constant change. Hybrid schedules, heavier workloads, and shifting business priorities are transforming how teams collaborate, make decisions, and deliver outcomes. In this environment, traditional workflows and tools are often not enough to keep up with evolving demands. 

AI assistants like Microsoft Copilot can help bridge this gap, enabling teams to work smarter and more efficiently. But to realize their full potential, organizations need devices that are purpose-built for modern workflows. Choosing the right endpoints is no longer just an IT decision, it is a strategic step toward empowering people, streamlining operations, and future-proofing the workplace. 

That’s why Surface stands apart. It’s the only device specifically engineered by Microsoft to fully support the Copilot experience, delivering the performance, reliability, and security businesses need to modernize work. 

The Modern Workplace Demands Smarter Devices 

Many organizations are entering a natural refresh window. Devices purchased early in the pandemic are reaching end of life, and IT teams are preparing for the next investment cycle, creating an opportunity to modernize hardware to support evolving workflows and productivity demands. 

This refresh window is more than just replacing aging devices. It is an opportunity to align technology with the shifting expectations of the modern workplace, where employees expect tools that help them stay focused, collaborate seamlessly, and reduce friction. Leaders look for technology that drives productivity without adding complexity, while organizations aim to modernize in ways that strengthen agility, security, and long-term resilience. 

At the same time, AI is amplifying these expectations, creating new opportunities for efficiency, responsiveness, and insight. While cloud-based AI continues to grow, the next phase of innovation is happening directly on the device. On-device AI gives employees faster responses, better performance, and improved privacy, critical priorities for both IT and business leaders. 

Surface + Copilot: AI-Optimized Devices for Real Work

In FY24, Microsoft launched a new generation of Copilot + PCs—Surface devices engineered specifically to deliver an AI-first experience. These devices combine Microsoft’s hardware expertise with deep integration into Windows and Microsoft 365, providing a seamless, consistent experience across software, cloud, and endpoints. 

The Copilot+ Surface devices aren’t just software upgrades; they are hardware and software designed together featuring: 

  • Next-generation processors built for modern workloads 
  • Dedicated NPUs that accelerate on-device AI 
  • Faster performance, lower latency, and more responsive user experiences 
  • Consistent optimization across Windows and Microsoft 365 tools 

These upgrades enable Surface devices to run AI workloads efficiently and responsively, allowing Copilot to reach its full potential, delivering real-time insights, intelligent automation, and a faster, more seamless user experience. 

For organizations adopting AI, this means employees can trust their device to keep up, and IT can trust the platform to scale. 

Building a Modern, Future-Ready Endpoint Strategy 

Surface + Copilot are enablers of a modern workplace. By moving organizations from legacy setups to integrated, AI-powered workflows, Surface devices help employees focus on what matters: innovation, collaboration, and productivity. 

Performance and Productivity 

Surface devices deliver top-tier performance with powerful processors, long battery life, high-speed connectivity, and premium cameras and speakers. Businesses can choose from multiple configurations to meet a range of needs, whether Intel or Snapdragon, balancing power, flexibility, and reliability. 

Versatility 

From 2-in-1 tablets to traditional laptops and large-screen solutions, Surface devices adapt to the way work happens. Touch, inking, and accessory support allow teams to stay in flow, seamlessly switching between collaboration, creativity, and focused tasks. 

Security 

Security is built into every Surface device. From the first time a device is powered on, chip-to-cloud protections safeguard data, devices, and identities. With secured-core PC classification, Surface offers high-level protection against firmware attacks, enabling employees to work confidently, even in remote or hybrid environments. 

Manageability 

IT teams benefit from Surface’s standardized portfolio and simplified management tools. Features like Windows Autopilot, Microsoft Intune, and Surface Lifecycle Solutions streamline deployment, updates, and repairs, reducing operational complexity and ensuring devices remain secure and efficient throughout their lifecycle. 

Surface + Copilot represents more than a device upgrade; it’s a key part of a modernization strategy designed to support how people work today. It empowers employees, strengthens collaboration, and brings AI into everyday workflows in a way that’s secure, seamless, and scalable. 

For organizations preparing their next refresh cycle or exploring AI adoption, this is a clear path forward: a dependable, future-ready platform that supports people, reduces complexity, and positions the business for what’s next. 

Modernization is ultimately about enabling people to do their best work — and Surface with Copilot is designed to make that possible. 

Let Paragon Micro help your IT team unlock the full potential of Surface and Copilot. Our advisors work with you to deliver solutions that align with your security, deployment, and productivity needs so your teams can work smarter, faster, and more confidently. Request a Microsoft strategy session today.